Communication Take-Off at Nuremberg Airport ✈️

The Communication Take-Off offers an inspiring evening focused on the future of digital communication. Experience how innovative technologies and creative ideas are shaping the communication of tomorrow. Look forward to a diverse range of talks – from chatbots in crisis communication and AI-powered assistance systems to bold content strategies and successful social media approaches.

🎤 Gain insights from practice, research, and a wide range of industries:

👉 Robert Herdt (moinAI)
 How is generative AI transforming customer service? Using a real-world example from Nuremberg Airport, Robert demonstrates how controlled AI agents in chatbots reliably handle recurring inquiries – with clear guidelines to ensure secure communication.

👉 Christian Albrecht & Dilara-Melissa Zwanzig (Nuremberg Airport)
 A look behind the scenes: How is a chatbot implemented within a company? What role does it play in crisis situations, and how can it be prepared for crisis communication?

👉 Tina Huber (Aero-Dienst)
 An honest insight into building a social media presence in the aviation sector – and why it pays to explore new paths in communication.

👉 Luis Bauer (Bestattungen Burger)
 How do you talk about death and funerals? As a funeral director and content creator, Luis provides compelling insights into how visibility can be achieved even with sensitive topics – and takes you into the daily work of a funeral professional.

👉 Veronika Meyer (Marabu Airlines)
Veronika shares insights into Marabu Airlines’ social media strategy, showing how the airline positions itself on digital channels, engages target audiences, and builds brand visibility.

👉 Dr. Axel Plinge (Fraunhofer IIS)
How does an AI assistant work locally without relying on the cloud? Axel presents the results of a robot deployment in the departure hall and explains the underlying technology (Edge AI).