AI@ING – Three Perspectives on AI in Everyday Banking

01.07.2025 | 18:00 - 20:30 h

ING Nürnberg | Südwestpark 97, 90449 Nürnberg

Language: German

Prompt engineering, hyper-personalization, and GenAI in customer service – ING is showing how AI can really make a difference in the real world.

#AI #Marketing #Prompting

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What makes AI actually useful in everyday business? At the AI@ING event block, ING Germany experts give hands-on insights into three key areas:

🔸 6:00–6:45 PM – Hyper-Personalization@ING (Angela Allendorf & Christina Kops)
How ING uses AI to make marketing feel personal—even with tons of data flying around.

🔸 6:45–7:30 PM – Prompting Workshop (Ebru Chaudhry & Doraly Chezeu Sukem)
In this interactive session, you'll learn how to craft prompts that get sharp, on-point AI results.

🔸 7:30–8:15 PM – GenAI Chatbot@ING (Bernd Schymala)
See how a chatbot powered by AI delivers real customer service—fast, caring, and always available.

A power-packed trio for anyone curious about how AI is already working in real life.

Also suitable for:

Students